Our products are made with premium Belgian chocolate.

Many of our products are vegan friendly and many do not contain gluten or nuts. However, as our facility makes products that include nuts, soy, dairy and gluten, all our products may contain traces of these ingredients. Our ingredient labels also disclose this information. We ask that consumers with allergies carefully check the label before consuming any of our products.

If you would like to check the ingredients on a product before ordering, please contact us and we'll be happy to help.

We currently deliver within Australia only. We dispatch Monday to Wednesday each week, so packages are not in transit over the weekend.

Due to the perishable nature of our products, they are usually sent by express post (sometimes by courier) and must be signed for when received. If you choose at checkout to have your package left in a safe place, we are not liable if your chocolates are damaged or melted. We will send an email confirmation including tracking details when your order has been sent. We will not be liable for parcels being lost where documentation illustrates it has been delivered. 

Please contact us immediately if you are not entirely satisfied with any product that you have purchased from us. Customer satisfaction is very important to us and we will work with you to resolve any issues, but due to the perishable nature of our products, we cannot assist if you leave it more than 24 hours after receipt of your chocolates to contact us. 

​All of our products are handmade and packaged by us with love and care. The photos on our website are representations of our products, but exact details such as the shades in our coloured chocolates or depth of flavour in a product may vary from batch to batch, whilst still providing you with beautiful and great tasting chocolate. All handmade products may have small variations that don't impact on the overall quality of the product. Elements such as ribbon styles and colours may vary from what is shown on the website - so if these elements are important to you, please let us know when you place your order. We'll be very happy to work with you to ensure the product you receive meets your needs.